Other Reports

A total of 488 residents in St Helens participated in the survey. The survey revealed both challenges and successes in how GP services are provided, shedding light on real-life challenges with phone queues, online booking systems, and the 8am appointment scramble.

NHS Cheshire and Merseyside Integrated Care Board commissioned the nine Healthwatch organisations to assess how recent changes to GP services are functioning in practice—and to ensure public feedback plays a key role in shaping future improvements.

A new report has been published from 9 local Healthwatch across Cheshire and Merseyside from 6,944 people in how their GP services are provided.