Outpatient Appointment Access Survey

Healthwatch St Helens want to hear about your experience of attending outpatient appointments. Whether your appointment was at a hospital, clinic, or community healthcare setting, we would like to understand how easy or difficult it was for you to access the care you needed.

Your feedback will help us identify any barriers people face when attending appointments, such as transport, appointment times, communication, accessibility, or other practical challenges. By sharing your experiences, you can help improve services and make outpatient care more accessible for everyone.

The survey should take just a few minutes to complete, and all responses will be treated confidentially.

Have your say today and help shape future outpatient services.