News and reports

This visit was arranged in advance and took place to understand the reasons why people were attending, specifically whether they had attempted to access any other services prior to going to A&E. Listening Events allows Healthwatch to gather the experiences of individuals, which provides additional rich and detailed information, enhancing the statistics regarding A&E attendance.

Here you will find all other reports including all things health and social care.

Here you'll find our latest Board Meeting Minutes.

What is an Enter and View visit?

Visits can either be announced or unannounced. The majority of visits will be announced by contacting the provider up to a week beforehand. This allows the provider the opportunity to ask questions.

Our annual reports highlight all our work over the previous year. This shows how improvements have been made in health and social care services in St Helens with the help of your feedback.

Please find our monthly newsletters here which focus on health and social care and any events that are happening.

Are you struggling to find an NHS dentist? The new dental recovery plan might help you get the dental care you need.

The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.

From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it.

Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how.

NHS social prescribing link workers can connect you to the right community groups and services to help support you.

The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.