Advice and Information

Although most people using the health service are happy with their care and treatment, things can sometimes go wrong. If you're not satisfied with the service you've experienced from a hospital, doctor, dentist, local surgery or other NHS provider, you are entitled to complain about it.

Being Dad Podcast - Weekly discussions with dads around different experiences and themes related to parenting and managing mental health.

Parents in Mind peer support – mothers, birthing parents, dads & partners

Are you pregnant or have a child aged 0-5 years? If so then download the CATCH app. You’ll find useful health information from the NHS, national charities and organisations, along with details of local services and support.

ChatHealth, a confidential text messaging service for young people in St Helens, is now available.

St Helens Council Youth Services have been consulting with members of the St Helens Youth Council to create an online Mental Health Toolkit –aimed at educating young people about the importance of self-care.

#GrowYourHappy is an easy to read, navigate, fun, pressure-free online space, full of swipe able recommendations, resources, support services and mood-boosting content.

Shout is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope with mental health. They offer support, advice and signposting.

If you need support text SHOUT to 85258

Children and young people need their Teenage booster to protect against polio, tetanus and diphtheria MMR vaccine to protect against measles, mumps and rubella MenACWY vaccine to protect against meningitis and septicaemia HPV vaccine to protect against types of cancer.

The immunisation teams will be holding clinics over the summer holidays for year 8 children and older who have missed their immunisations in school. Please contact your local immunisation team to make an appointment or to check your child’s immunisations to ensure they are fully protected. For more information, visit www.merseycare.nhs.uk/imms

YMCA St Helens provide a Young Peoples Listening Service for young people aged 12 to 18, which is taking referrals now offering one to one support for young people aged 12-18 who would benefit from mental health focused support and/or someone to talk to.

Are you struggling to find an NHS dentist? The new dental recovery plan might help you get the dental care you need.

The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.

From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it.