Downloads

'Enter and View' is the opportunity for authorised representatives of Healthwatch St Helens:

• To go into health and social care premises to hear and see how the "consumer" experiences the service
• To collect the views of service users (patients and residents) at the point of service delivery
• To collect the views of carers and relatives of service users
• To observe the nature and quality of services – observation involving all the senses
• To collate evidence-based feedback
• To report to providers, CQC, Local Authority and NHS commissioners and quality assurers, Healthwatch England and any other relevant partners
• To develop insights and recommendations across multiple visits to inform strategic decision making at local and national levels

Please find below reports of visits completed that can be downloaded.

Click on the document below to read the previous issues of the Healthwatch St Helens newsletter. If you'd like to sign up to recieve our newsletters, please click the link below to go to our newsletter sign up page (the link will take you to Halton & St Helens VCA website)

https://www.haltonsthelensvca.org.uk/healthwatch-st-helens-newsletter-sign

Here you will find Task Group Reports from the Committee Members and other Healthwatch Represrentatives

Please find below minutes from the Directors meeting for information.