• Text size
  • A
  • A
  • A
Your spotlight on local services

Primary Care Services Open For Business


All primary care services (GP practices, dental practices, pharmacies and optometry providers) are open and people can continue to access them as they have throughout the pandemic.

Here’s what to expect:

General practice

Please contact your practice by phone or online to begin with. You will be assessed and offered a phone or video appointment, or a face to face appointment if you need one.

The majority of common conditions can be assessed and diagnosed by your doctor by telephone or video consultation. They are experienced and skilled in doing this. 

Dental care

Call your dental practice in the first instance rather than going there in person unless you have a booked appointment. They can assess you over the phone, offer advice, medication or a face to face appointment if this is needed.

Dental practices are prioritising patients with urgent dental needs whilst ensuring the safety of patients and staff. For some specific dental treatments, your dentist may need to be refer you to an urgent dental centre.

If you do not have a regular dentist, you can find one by going to: www.nhs.uk/service-search/find-a-dentist


Your local pharmacy is still here for you, they can provide help and advice over the phone – not just face to face. Find your nearest pharmacy at https://www.nhs.uk/Service-Search/find-a-pharmacy/


Urgent and essential eye care services are available and you should still attend eye care appointments if they're going ahead and if you’re well. If you need urgent eye care and you don’t have a regular optician, contact NHS 111.


Find Our Facebook Page

Get in touch

Tell us your views about local health and social care services:

Telephone0300 111 0007

Email: info@healthwatchsthelens.co.uk

Twitter: @HWStHelens

Click here to sign up for our e newsletter

Become a member

Patient Opinion - Your Stories in St Helens