Although most people using the health service are happy with their care and treatment, things can sometimes go wrong. If you're not satisfied with the service you've experienced from a hospital, doctor, dentist, local surgery or other NHS provider, you are entitled to complain about it.
Are you pregnant or have a child aged 0-5 years? If so then download the CATCH app. You’ll find useful health information from the NHS, national charities and organisations, along with details of local services and support.
St Helens Council Youth Services have been consulting with members of the St Helens Youth Council to create an online Mental Health Toolkit –aimed at educating young people about the importance of self-care.
#GrowYourHappy is an easy to read, navigate, fun, pressure-free online space, full of swipe able recommendations, resources, support services and mood-boosting content.
Children and young people need their Teenage booster to protect against polio, tetanus and diphtheria MMR vaccine to protect against measles, mumps and rubella MenACWY vaccine to protect against meningitis and septicaemia HPV vaccine to protect against types of cancer.
The immunisation teams will be holding clinics over the summer holidays for year 8 children and older who have missed their immunisations in school. Please contact your local immunisation team to make an appointment or to check your child’s immunisations to ensure they are fully protected. For more information, visit www.merseycare.nhs.uk/imms
YMCA St Helens provide a Young Peoples Listening Service for young people aged 12 to 18, which is taking referrals now offering one to one support for young people aged 12-18 who would benefit from mental health focused support and/or someone to talk to.
This visit was arranged in advance and took place to understand the reasons why people were attending, specifically whether they had attempted to access any other services prior to going to A&E. Listening Events allows Healthwatch to gather the experiences of individuals, which provides additional rich and detailed information, enhancing the statistics regarding A&E attendance.